Lisa was a guest on Judith M. Weigle‘s popular podcast, THE Amicable Divorce Expert, to talk about identifying financial abuse in marriage or divorce and how to handle it.
They also talked about orders of protection, what to do if you do not have enough money to pay an attorney, and many other challenges people face going through an already difficult process.
It’s a very helpful and informative podcast.
Forbes Business Council asked Lisa to weigh in on enhancing customer experience. (Much of practicing law is a service business!)
Her thoughts from the article:
“I have learned that no matter what the results are, the one thing that can make or break your customer relationship is honest and speedy communication or the lack thereof. Clients want to be assured that they are being kept informed even if the news is unpleasant. Most importantly, they want you there in their corner coming up with new and creative strategies to deal with the difficult moments.” – Lisa Zeiderman, Miller Zeiderman LLP
Read on for more great tips, here: